 Best Sellers | | Home HP Pavilion DV9620US 17-inch Entertainment Laptop (AMD Turion 64 Processor TL-58, 2 GB RAM, 240 GB Hard Drive, Vista Premium) | |
|  | |  | | | HP Pavilion DV9620US 17-inch Entertainment Laptop (AMD Turion 64 Processor TL-58, 2 GB RAM, 240 GB Hard Drive, Vista Premium) | | | | | | | |
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| | Features | Entertainment-centric notebook PC with widescreen 17-inch LCD and stylish high-gloss finish with wave imprint, integrated webcam64-bit 1.9 GHz AMD Turion 64 X2 TL-58 processor, dual 120 GB hard drives, 2 GB RAM (4 GB max), LightScribe dual-layer DVD drive54g Wi-Fi (802.11b/g); 10/100 Ethernet; Nvidia GeForce Go 7150 graphics (up to 559 MB of available memory)Connectivity: 4 USB, 1 FireWire, 1 VGA, 1 S-Video, expansion port 3 connector, ExpressCard 54/34, 5-in-1 memory card readerPre-installed with Windows Vista Home Premium (with Media Center capabilities)
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| | Description | HP Pavilion dv9620us Entertainment Notebook PC. HP innovation is most visible in its breakthrough notebook PC designs designs that truly integrate fashion and technology for todays mobile, digital lifestyle. High gloss HP Imprint finish encases the elegant, curvilinear form and is more durable than traditional painted surfaces. It features a subtle HP exclusive new Radiance pattern that captures the emerging trend towards ornamental design. Building on the original design of concentric waves, Radiance is an ornate mixture of ripples on a sea of radial lines speaking to the fluid way we have come to live and connect. Encouraging more direct interaction, the backlit media control panel responds to the touch or sweep of a finger. HP QuickPlay provides access to DVDs, videos, photos, music, karaoke, streamed or recorded TV and now games at the touch of a button. Watch DVD movies on the full screen using simple media controls. Add music to your slide shows or videos with drag and drop functionality. Stream, watch live and record TV. Throw an impromptu karaoke party or play preinstalled games from leading brands. Find and stream media from universal plug and play devices such as Windows Media Connect. Listen without disturbing others with included stereo earbud headphones. And control content from up to 10 feet away with the HP Mobile Remote Control that can be stored in the system ExpressCard slot for convenience. Dual hard drives drives provide extra storage for media files and an easy backup solution. Dual headphone jacks and Altec Lansing audio allow you to share your entertainment. And AMD mobile dual core technology enables use of multiple demanding applications, such as photo editing, DVD burning and playing a game, at the same time. This 7.7 lb, starting weight, light notebook delivers desktop comparable performance with its 17.0 inch High Definition BrightView widescreen display and separate numeric keypad. | |
| | Product Details | | Product Length: | 11.22 inches | | Product Width: | 6.7 inches | | Product Height: | 1.65 inches | | Product Weight: | 11.4 pounds | | Package Length: | 1.0 inches | | Package Width: | 1.0 inches | | Package Height: | 1.0 inches | | Package Weight: | 1.0 pounds | | Average Customer Rating: |  based on 32 reviews |
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| | Customer Reviews | Average Customer Review:
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 Value seemed good, but: Vista Was the Problem. HP won't support Win7 Oct 26, 2009
I agree with other reviewers that this machine offered a good compromise of media capabilities and a nice large 17" screen, webcam, with moderately good speed, big harddrive, and 2mb ram. When I bought in October 2007, it was the most laptop you could get for the money ($850 from Staples).
Generally, I've been pretty pleased at the machine's performance, and, for the money, I'd still say it's been a pretty good buy. But, HP shoots itself in the foot (and consumers, too) with these shortcommings:
Four main issues have arisen:
1. quick wear of body and keyboard due to cheap materials;
2. issues of mediocre or seemingly duplicitous support from HP;
3. Windows Vista problems;
4. the coup de grace: HP just informed us that this series of laptops, only a couple years old, won't have Windows 7 support.
RAPID PHYSICAL WEAR: Within 6 months of purchase, the mouse button finishes began to wear off, going from silver to black, which looks ugly. The surfaces of the rather noisy, flimsy, and annoyingly placed keys on the keyboard began to go blank and erode. Then the finish on the body wore off at the edge under my right hand. At least that I could 'fix' by covering with clear nail polish (otherwise the erosion would continue, and it causes a skin rash). The corner of the laptop developed a small crach (and I'm very careful when I move it). Clearly HP learned from experience, because later models have improved these materials, finishes, surfaces.
Then came the battery built-in obsolescence bait and switch -- twice. HP's Update and system monitoring software just told me my battery was no longer fully functional, and funneled me into a new battery purchase program. Thankfully, I spent the time online with chat support, who originally toed the 'you need a new battery' line, until I objected strenuously, pointing out that with my very light use of the battery (less than 10 hours/month) over first 13 then 19 months of ownership, the battery is clearly defective if it's already failing. So, then the HP Customer Support people suggested this tricky work around: they suggested I install a bios update for another machine, not this model (sorry, but have forgotten which). When it was installed, it first downloaded files, then stopped before seeming to finish, with a message saying this bios wasn't for my model, installation cancelled. But NOW the battery management software seemed to work again, and the system now told me what charge was on the battery, and when plugged in recharged.
To me, the most plausible interpretation of events was that this was a case of built in obsolescence in a very sneaky way: the driver or software to manage the battery fails, and HP's system is rigged to automatically funnel most people into buying a new battery -- a very high margin sale for HP. But, those who are willing and able and angry enough to push hard will eventually be directed to the back-door, under-the table, and notably free solution.
VISTA BUGS: The issues with Vista were sluggish performance, and strange conflicts and bugs with ZoneAlarm (and Norton) and various BitTorrent clients (Azureus, uTorrent), which would slow down the machine to a crawl, and then made shut downs interminable and error prone. It was a daisy chain of blame: HP, Microsoft, ZoneAlarm and the software publishers all blaming one another, but no good solutions. Everyone's been waiting for Windows 7.
NO WINDOWS 7 SUPPORT: To add aggressive obsolescence to cheap materials and aggressively upsell oriented support, I installed Windows 7 the other day just to learn that HP isn't supporting it on this class of machines(?!@#$%^&*) Just when I thought we'd finally get out of the Vista wilderness to the promised Windows OS, it turns out HP in it's highest wisdom and customer service has decided not to support Win7 on all but the most recent Pavillions, and machines like mine, a whole two years old aren't being supported.
I installed Win7 x64 on my HP dv9620us (Turion dual core 64) yesterday. While it's faster, cleaner, smarter, can do more at once, and has some very pretty, useful, and advanced functions, and some sotware providers have updated their software accordingly, I also I discovered HP -- the built-in-obsolescence kleptogarchs -- are NOT supporting Windows 7 on my model laptop -- which is only two years old! If it were over 4 or 5 years old, that would be close enough to industry norms -- but to not support the new standard Windows operating system on a two year old computer from the biggest manufacturer?! As others here have discovered, many of the drivers available for Vista x64 can be finagled into service -- the special function buttons work, so does QuickPlay.
But I haven't yet found working drivers and controller for:
* Conexant High Definition SmartAudio HD2 card
* HDAUDIO Soft Data Fax Modem with Smart CP
* and, while some Nvidia drivers seem to be working, while still being identified by the system as not, I'm not able to get fast forward to function.
While this is frustrating me, it's reassuring to know it's also frustrating 10s of thousands of others, and there will probably be drivers out soon for whatever's missing, and I wouldn't be surprised if HP relents and changes it's mind. We've got to make sure there is a clear, loud, open airing of these issues. But HP will surely not heed the angry e-mob of dissatisfied customers past until after the Christmas buying season, during which it hopes enough people will be frustrated and bovine enough to be connived into buying new equipment. I notice they're sticking it more to owners of personal computers, not corporate oriented machines.
ANY LEADS ON DRIVERS AND SOLUTIONS TO THE ABOVE ISSUES ARE GREATELY APPRECIATED.
 Great laptop - especially if you know how to use it Oct 14, 2009
Bought it several years ago instore, and have never had any problems with it. People complain about Vista being slow and prone to crashes, but I've never had Vista crash on me since I bought it 2 years ago. If you don't like it, there are plenty of other options, like switching to a linux distro or Windows 7 (The RC is free). The processor is on the low end of Core2 duos at 1.5ghz, but considering the architecture is decent, the chip never runs at max unless you're doing stuff like encoding video. Unless you do stuff like encoding video or running infinite loops for fun, it's no difference between a 1.5ghz dual core or a 3.0ghz quad core. I watch HD movies, play games, develop applications, and the processor is really not such a big deal. The problem is with the nVidia GPU which, as many people point out, have a manufacturing flaw that leads to pins dying and overheating. There's no fix for that other than not using the laptop, but like I said, I've used it for years and had no problems. If you know how to maintain the laptop (keeping it cool, taking care of battery, stuff like that), then this one is definitely worth it.
 SERIOUS GRAPHIC CARD KNOW ISSUES PENDING SUIT Sep 27, 2009
This laptop has the Nvidia 8600M GT; there is huge problem with this notebook. If you have this laptop and use it for graphic intense or normal use it will fail. There is a solder problem with it on the mother board itself. I purchased mines with it was worth 2000.00 and now has the black screen of death.
There is now a Lawsuit with 1000's of people in line to get this situation rectified. HP has know about this issue for over a year and there still selling these faulty notebooks.
Nvidia itself has taken 200million to help fix this issue due to pending lawsuits and has informed its share holders of this action.
I would recommend you don't buy any hp product notebook at all till this situation is solved. You can simply Google this review as 8600M GT Problems or go to HP or Sony or Apples website forums and there are thousands of post with problems with the Nvida processor chipsets. HP is the only one of the group who hasn't done anything to resolve this issue. They will tell you to spend $450.00 to repair know defective chipset.
It is no longer a debate of if this laptop will fail or any with Nvidia M8000-M8600 chipsets but when it will fail.. Steer Very Clear of the chipset and HP Notebooks.
Never skip the extended warranty Sep 15, 2009
Not only do I own this computer but I have 2 students with the same model and all three had the same problem A FRIED MOTHERBOARD!!! One of my students was lucky enough to have the repair under warranty so it was repaired after 2 tries. Once you're off warranty HP will do the repair for $400! Plus they only warranty the replaced part, not the work, for 90 days. Additionally it took 5 phone calls and 2 e-mails to even find out how to get a repair or how much it would be. I never got to speak to someone in the US or that wasn't reading from a script. I recommend no one skip the warranty if you're willing to risk an HP Laptop. Printers yes - laptop no
Very nice Dec 12, 2008
I bought this laptop for my son who is currently in Iraq. He is very pleased with the item and really enjoys it. Reasonably priced, great quality.
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